Terms and conditions

Terms and Conditions of Chantelle Elise Photography

covid/sickness

In these sensitive times, please let Chantelle know if you are feeling any symptoms of Covid. For the safety of you, your family and also Chantelle and her family, friends and future clients please think of postponing the shoot if you or a family member are feeling unwell. Please ensure you wash your hands and sanitise before commencing your shoot with Chantelle.

Photoshopping and editing of images

Requests of photoshopping and editing images is granted, however if deemed too difficult or unnatural Chantelle Elise Photography has the right to decline requests. There is an additional fee for extreme edits, however minor edits are acceptable without charges.

safety and family members in the home studio

As the studio is located in Chantelle’s home, please be respectful of her space and belongings. Children are to be supervised at all times and kept within the studio space. Please keep additional members of the family to a minimum when it comes to the studio, parents of the child/ren who will be in the photos are indeed welcome. Due to safety, sizing and preference - Chantelle will only accept parents into the home unless discussed otherwise.

loss of images

Your photos will be delivered to you via an Online Gallery. Chantelle Elise Photography highly recommends for her clients to make duplicate copies of their images on their computer or hard drive. Chantelle Elise Photography will not be responsible for the loss of images.

Permission to use images on social media and websites

Unless requested by the clients, Chantelle Elise Photography has the right to use the images for marketing purposes on her business social media page and website. Should you not want your images published, please request this whilst booking your session.

Safety of the children

Chantelle Elise Photography intends to ensure all of her clients are kept safe during the process of the shoot, however it is the clients responsibility to ensure that their child/ren are kept out of danger throughout the photo session.

Chantelle Elise Photography’s unique style and editing

Please ensure as a potential client, you take the time to look through Chantelle Elise Photography’s portfolio (on the website or Instagram) to ensure that it is the style you desire and intend for your photo’s. Chantelle Elise Photography has a natural and less traditional approach to her images which is not everyones intended choice or style. Should you have any special requests of photos or poses, ensure you email a list to Chantelle Elise Photography before the session commences. 

Weather and rain checks

Chantelle Elise Photography will be vigilant and check the weather regularly four days prior to the shoot, should the weather be deemed difficult to work in both the client and Photographer may discuss postponing the shoot and choosing a different day to have the session.

Duration of the shoot

Depending on the package agreed, Chantelle Elise Photography provides a duration time for the session. Please note, this is an approximate time and Chantelle Elise Photography will be lenient and patient should more time (within reason) be needed to ensure she has taken enough photos to meet her standards. In saying this, should the photoshoot finish early due to taking enough photos or by clients choice, Chantelle Elise Photography will not change the price of her session and this will have NO effect on the total amount of finished images that will be edited and provided to the client.

Sneak peeks and sending the package

Either the day of or the day after the shoot, Chantelle Elise Photography will provide a total of 3-5 sneak peek images for the clients to see before the final package is delivered to them.

Deposits and Cancellations

To secure your booking, a non-refundable deposit is required. This deposit will be applied to your total balance. Cancellations made with less than 24 hours' notice will incur a charge of 50% of the total shoot fee, minus the initial deposit already paid. Please note that this policy excludes cancellations due to postponements, illness, or inclement weather.

Agreement:

Please tick the below check box to agree to the terms and conditions listed above